Tag: retargeting

New customer Simpli.fi, plus a few details on “element-level targeting”

 

 
How excited were we when Simpli.fi made some ads with our ad builder? Answer: very!


Us. Excited.

 
Here are two of the ads they made (the 728×90 has been scaled down to fit our blog…sorry if the images appear a little distorted):


 

 
We were curious as to exactly what “element-level display advertising” meant, and Simpli.fi was kind enough to give us a quick run-down. We thought the concept was worth sharing.
 

In case you’ve forgotten why targeting is important…

Canned Banners handles display ad creative, but targeting is extremely important as well. Even with the best ads ever made, a poorly-targeted campaign will fall flat, and good targeting can help inform the creative process so that successive iterations of display ads do a better and better job of connecting with prospects.

Consider a few basic questions and how the answers might affect the design of your ads: is a given viewer young or old? Rich or poor? Male or female? Between those 6 ultra-basic attributes, there are already 8 separate “archetypes” you need to think about when creating and testing ads. Now imagine that you’re a company like Procter & Gamble, with thousands of products and tens (hundreds?) of millions of customers. How do you stay on top of the targeting challenge?
 

Element-level targeting

Simpli.fi specializes in “element-level” targeting, which basically treats every member of your audience as a unique prospect with unique attributes. This might seem like an obvious approach, but it’s not the way most ad campaigns are run.

Consider a hypothetical search retargeting campaign for a major retailer. The retailer might easily target 100,000+ keywords across various product categories and brands. To manage this much data, advertisers often create audience segments like this one for Prada handbags:
 

 
Obviously this approach has value. The campaign manager will have insight into the behavior of Prada handbag buyers as a group, as well as the ability to fine-tune the performance of the Prada handbag segment against other segments such as “prada shoes,” or “skinny jeans.”

Simpli.fi, however, takes this a step further with element-level targeting. In this case, an “element” would be a keyword. And when you gain insight into specific keyword performance, you get a clearer picture of what’s really going on in the audience segment:
 

 
In this case, you could further optimize the campaign by targeting the three higher-performing keywords more aggressively, while dialing back the investment in the under-performing keywords.

You can read more about Simpli.fi’s pitch on their website. They offer element-level targeting across several different marketing channels, not just search retargeting. And of course, when you need 100,000 ads to target 100,000 “elements,” you’ll know who to come to.
 

Canned Banners featured in online course “Media Buying Academy”

 

 
Canned Banners recently had the privilege of lending our expertise to this new online course from Knowledge.ly: Media Buying Academy
 

 
It’s a pretty comprehensive course, with enough material to get any noob affiliate or direct-response marketer off the ground and on their way to running profitable display ad campaigns.

These are the course modules:

  • Module 1: Intro & Planning
  • Module 2: Media Buying
  • Module 3: Banner Design & Buy Negotiation
  • Module 4: Landing Page Anatomy and Optimization
  • Bonus Module: Retargeting In Your Media Buys

Full course details »
 

The course is full of these kinds of nuggets.
 
Buy the whole thing, and you’ll have a roadmap that takes you through the entire process of planning, launching, and optimizing a performance-based display campaign.

Canned Banners wasn’t the only company to contribute expertise to this course. You get to learn from other awesome online marketing companies like MixRank, Unbounce, and BuyAds.com.

And if you buy the course and have any follow-up questions about how to create effective banner ads, just drop us a line.
 

Focus.com roundtable: Display Advertising for Brand Awareness

 

 
Had a fun time on Wednesday last week participating in “Display Advertising for Brand Awareness,” a roundtable webcast along with several other luminaries from such companies as:

  • ReTargeter (the organizer) — one of the top retargeting networks
  • Bizo — an online marketing platform sepcifically for B2B marketers
  • Vizu — helps measure the impact of your online branding & advertising
  • Flite — similar concept to Canned Banners, except Flite has a more sophisticated GUI and is intended for advanced users needing to design rich media creatives, as opposed to standard banner ads

This ended up being a great discussion around display advertising in the context of brand awareness, as opposed to direct response, which often dominates the focus of online advertisers. Listen to the recording for some great thoughts on:

  • Best practices for ad creative in the context of a brand awareness campaign
  • How retargeting can be best used to generate brand awareness
  • The future of online branding

Launch your dynamic display ad campaign with Canned Banners

 
After several months of toiling in the Canned Banners Labs, we’re excited to announce that Canned Banners now offers dynamic display ad services, giving clients the ability to personalize their display ads in real time. Why the amazing new product? Honestly, we were just getting tired of people asking us “Do you guys do dynamic ads?” and not being able to answer with an enthusiastic “Yes!”

Dynamic ad solution partner: Exact Drive

Critical to our dynamic ad solution is our partner, digital media agency Exact Drive. Exact Drive connects dynamic display ads with customer eyeballs; they offer an end-to-end suite of services including:

  • media planning & strategy
  • demographic/geographic/behavoiral/contextual targeting
  • retargeting

But couldn’t any media agency do this? Technically, yes. But we’ve already done a lot of development work, testing, and research with Exact Drive to create a dynamic ad solution that’s powerful and ready to go right out of the box, giving our clients the benefit of shorter setup times and lower overall cost.

Contact us to learn more »

How do dynamic ads work?

Here’s a walkthrough of how Canned Banners and Exact Drive might launch a dynamic display ad campaign for a hypothetical advertiser called Real Estate Co.

Step 1:

Canned Banners accesses Real Estate Co’s XML feed of property listings:

  • photos
  • locations (e.g., ZIP code)
  • property descriptions
  • prices
  • listing URLs

Note: an XML feed is just an example; we can work with any data source (e.g., API, RSS, HTML, Excel, CSV)

Step 2:

Canned Banners creates a flexible display ad template that can be automatically personalized using Real Estate Co’s property listings.

Step 3:

Our partner Exact Drive creates targeted audience segments for Real Estate Co’s display ad campaign. Audiences could be segmented by:

  • previous site visitors (retargeting)
  • household income
  • website content/topic (e.g., real estate blogs)
 

Step 4:

As ads are shown during the campaign, each ad is personalized in real time to match the viewer’s profile.

Step 5:

So a person viewing ads in San Francisco, CA making $150K a year will see local property listings in their price range…

 

…while a person in Las Vegas, NV making $100K a year will see local property listings in their price range.

Personalized ads = better performance

Dynamic display ads tend to perform better and boost campaign ROI because:

  • Viewers always see ads that are relevant to them
  • Ad content can easily be modified for different audience segments
  • Pricing, availability, and details are always up-to-date, which results in better conversion rates once prospects click through to your website

Getting started

If you’re interested in learning more about our dynamic display advertising solution, contact us here and tell us a little about your company and your advertising goals.
 
 

How to use customer data in dynamic ad campaigns

 

 
This is a guest post by Tim Nichols, Principal Media Director at Exact Drive, where he helps launch and manage both traditional and dynamic display ad campaigns on behalf of clients in the travel, retail, and political industries, and more.

Generating ads in real time is the future of display advertising. So-called “dynamic ads” can access the most recent and relevant data to generate ads on-the-fly that are custom-tailored to the viewer. The result is higher engagement rates, fewer wasted impressions, clearer campaign data, and improved ROI.

Unfortunately, the technology and techniques behind dynamic display ads are poorly understood outside a relatively small number of companies at the heart of the online ad ecosystem.

This post will describe:

  • How media buyers and campaign managers can identify valuable customer data that advertisers already have (such as retargeting segments);
  • How to integrate customer data into a media strategy; and
  • How to use customer and media data to dynamically generate display ad creative that’s custom-tailored to each prospect.

Ground rules

1. Be careful of data overload
There’s a ton of data to deal with here, so realize it will take patience and testing to get your creatives and campaign dialed in and optimized. In addition to all of the actual customer data to manage (e.g., age, income, gender, geo-location, retargeting segment, etc.), you have creative data (e.g., size, layout, look, feel, color, animation, etc.) and media buying data (e.g., which websites to target, banner location, media costs, time of day performance, etc.). Before you build anything, understand the client’s goals and work backwards from there. Make smart decisions about which data is actually going to help the campaign meet (and hopefully exceed) its goals and contribute to a positive ROI.

2. Set expectations with the client
With so many data points in the mix, it’s going to take some time to get it right. So it’s important to set proper expectations with the client ahead of time. The end result will most likely be very positive; just don’t pull your hair out during the process because your client is expecting magic results within the first 24 hours of the campaign’s launch. Lots of flexibility and data can be exciting, useful, and rewarding, but at the same time it can be overwhelming, stressful, and cumbersome. Make a strategic plan ahead of time and set proper expectations and timelines for the client.

Tapping the potential of dynamic ads

Make every impression count; tailor every ad to the customer. Every customer is unique, so why show everyone the same ad? Dynamic display ads match prospects’ interests and needs with your client’s products and services. Customers are targeted in real time with individually-tailored offers. This results in being able to show ad creatives that are relevant and effective.

By properly combining customer data points with a dynamic ad creation solution, you can bring your clients’ campaigns to life with offers, messages, and products that are always fresh and relevant. Don’t limit your campaign with “one-size-fits-all” ads, because you aren’t trying to sell sweatpants at a mall. Well, maybe you are selling sweatpants, in which case, dynamic ad creative that shows each viewer the specific size, color, and style of sweatpants they’re looking for will probably help you sell more sweatpants.

Sample use cases

The exact customer data points and the ways that customer data are combined with media tactics will be different for every campaign. These are just a few ideas to get you started.

Travel and leisure
Automatically promote the latest offers, pricing, and availability without having to manually design, create, and upload new sets of ads. This helps you avoid displaying an ad for a sold-out trip, which can be frustrating for the customer and decrease their confidence in your service.

Real estate
Automatically show potential home buyers nearby listings, descriptions, and photos. You will avoid showing a generic creative of a house for rent outside the customer’s location, which is less enticing and relevant to the customer.

Daily deals
Channel the right deals to the right customers with geographic and demographic targeting. There’s no reason to waste budget on displaying ads to customers outside your company’s geographic reach.

E-commerce
Retarget lost site visitors with the precise products and categories they previously browsed, showing current pricing and availability. This is much more engaging than showing a customer a generic ad for your e-commerce website versus a creative displaying the last four products the customer browsed.
 

How to use display ads for B2B marketing and lead gen

 

 
Had a piece published on BtoB Magazine’s website yesterday. The inspiration came from walking the floor at Salesforce.com’s 2011 Dreamforce conference in San Francisco. We talked to countless marketing automation vendors, and very few had any clue about display advertising. It was all email, email, email (oh, and one vendor touted a tracking solution for newspaper ads…how cutting edge). The whole marketing/salesforce automation industry seemed to be stuck 10-15 years in the past. Virtually no one we spoke with was familiar with “retargeting” (or “remarketing” if that’s your bag), despite the fact that it’s one of the best B2B marketing tools to come along in years.

Apparently, further education is needed.
 

We asked Neil Young, and he didn’t know what retargeting was, either.
 
What makes display advertising so great for B2B marketing? It’s the targeting. Just a few years ago, when you ran display ads, you had no option but to buy relatively broad swaths of ad space on specific websites (or sub-sections thereof). This could get you in the ballpark in terms of audience, but if you bought 100,000 impressions on some trade journal like Plastics & Rubber Weekly, you still didn’t really know who was seeing your ads. Imagine any given viewer and think of all the buckets they could fall into:

  • Existing customer
  • Competitor’s customer, researching alternatives
  • Ready to upgrade
  • Deeply familiar with the ins and outs of your solution
  • First week on the job and looking for answers
  • Rubber fetishist; went to the wrong website
  • And so forth…

Wouldn’t it be awesome to know which bucket each viewer belonged in? However, when you don’t know these details about your viewers, you’re forced to employ lowest-common-denominator ad content filled with cliches and platitudes that everyone ignores (“Results-driven enterprise-class solutions”…generate your own here). The result? No one pays any attention to your ad and no one clicks on it. You’ve wasted your ad dollars, and you might mistakenly blame the medium (display advertising), but it was really the targeting that fell short.

And targeting is extremely important in B2B marketing. The audience for industrial plastic extrusion and thermoforming solutions is quite small when compared to the audience for Ford trucks, but it’s probably worth several billion dollars a year, so there’s a lot at stake.

I don’t claim that display advertising will, by itself, sell complex B2B products and services. No one says that about print ads or email either. But if you can target display ad viewers on an individual level, then the whole web becomes like an inbox. You can show messages to your prospects all day long if you want (actually, this isn’t a good idea; there are lots of targeting and frequency capping techniques available to make sure you’re not overwhelming your audience with ads).

Compelling cheat-sheet:
 

 
More helpful reading on this blog:

 
Some vendors you might want to check out:

 

The seven types of effective retargeting

The good folks at Chango just published this nifty graphic. It describes seven different forms of retargeting and where/how each one happens on the web. If you’re looking for new ways to reach customers through banner advertising, you should give this a look:
 

 
Tailor your creative!
Keep in mind that it doesn’t make much sense to use the exact same ads for all the different types of retargeting. Your campaigns will be more effective if you tailor ad creative to what you know about the viewer (e.g., have they been to your website yet or not?).

This can add up to a lot of different banner ads…and a lot of (expensive) hours for a designer. So when you need to build out all those creative executions across all the different types of retargeting, don’t forget to use Canned Banners.

We also published a separate blog post on search retargeting (Chango’s specialty) here.

Questions? Contact us!
 

Top Reason Users Don’t Click Banner Ads: They Don’t Want to Be Diverted From Their Current Online Activity

It’s a well-documented fact and challenge that average banner ad clickthrough rates are very low, somewhere around 0.09 percent (that’s just 9 clicks out of every 10,000 times an ad is shown).

A recent study sponsored by AdKeeper and 24/7 Real Media surveyed consumers and asked them why they don’t click on banner ads. The number one reason given: 61 percent don’t want to be distracted: “Online banner ads take me away from my current website, or from what I am doing.”

You could look at this research and conclude that people just hate all banner ads, therefore there’s no point in running banner campaigns. But such a conclusion would ignore a few key points:

1. If people don’t want to be distracted from their current web page, then put a lot of relevant content right in your banner ad. That way the viewer doesn’t have to click the ad in order to learn about your products/services. Canned Banners has all sorts of templates that allow you to include lots of product info. Here’s a good example of a template that can feature multiple products and descriptions.
 
2. A lot of banner ads look downright awful, which probably explains some poor performance. But this study doesn’t seem to have examined that aspect, aside from noting that “43 percent [of consumers] say online banner ads don’t seem interesting or engaging” (the concept “interesting and engaging” could have to do with multiple factors, including targeting, which is quite independent of how an ad looks). It seems to me that the study might have provided deeper insight into consumer behavior by passively observing people in test scenarios, rather than simply asking survey questions, which tend, by their very nature, to lead people to give certain answers. Such observations might reveal how the appearance of a banner ad (regardless of the product/service being advertised) affects its clickthrough rate. However, that probably would have been a much more expensive study to conduct.
 
3. Some banner ads get much higher clickthrough rates than 0.09%. Canned Banners’ own ad campaigns have done better than that. First, it’s important to target your ads intelligently. Understand who your customers are and then find them online by buying inventory on specific types of websites or targeting specific keywords. Don’t just run your banner ads everywhere, because then it’s almost certain that you’ll get low clickthrough rates. Second, utilize tactics like site retargeting, search retargeting, and geo-targeting. These tactics will help you pinpoint your customers; as long as you’re showing them well-designed, relevant banner ads, you’ll probably see clickthrough rates significantly higher than a measly 0.09%.
 

How does search retargeting work?

 
I’ve been reading a lot lately about search retargeting. We’ve already explained how plain old retargeting works, but search retargeting is a bit different. Instead of showing follow-up banner ads to people who have visited your website, you’re showing follow-up ads to people who have searched for specific terms on search engines.

To demonstrate how search retargeting works, let’s assume you own an online store that sells telescopes:

1. Your prospect performs a Google search for “telescopes.”
Of course there so many telescope retailers that most people will miss your company when they perform a search. This is to be expected.
 

 
2. The search for “telescopes” places a cookie on your prospect’s computer.
The cookie essentially “tags” the prospect so you can find them later. Don’t worry, the cookie is anonymous—it’s not tracking personal information.
 

 
3. The cookie allows you to show your telescope banner ads to the prospect as they continue surfing the web.
The prospect is obviously interested in telescopes, so your ads are actually relevant to them and more likely to be noticed.
 

 
4. Prospects click your awesome telescope banner ads and visit your store!
Once they visit your website, search retargeting has done its job—it’s up to you to close the sale. And now that they’ve visited your website, you can show them more follow-up ads using basic retargeting.
 

 

Who offers search retargeting?

Here are a few search retargeting companies you can check out:

 
Questions? Just contact us.
 

Now that I’ve created my real estate ad, where do I run it online?

You’ve done the smart thing and created a real estate ad using Canned Banners. Now what?

There are some great options to get your banner ad seen by local home buyers. Here’s a few ideas to get you started:

Zillow.com

Home buyers use Zillow to search for homes, mortgages, and real estate advice. It’s a perfect target audience. You can target your ad based on ZIP code, which will ensure that only home buyers in your area see your ads.

Go here to get started: www.zillow.com/advertising/Agent.htm
 

Local news websites

The local news websites that you choose all depend on your area. For instance, if you want to find home buyers in the San Francisco Bay Area, you might consider advertising on SFGate.com, a local news website that gets millions of visitors every month.

You’re not just limited to newspaper websites. You can probably advertise on local TV and radio station websites, independent newspaper sites, and local blogs.

To get started, try a simple Google search like “san francisco news.”
 

Retargeting networks


Retargeting shows ads to your website visitors after they’ve left your website. If someone comes to your website and browses around for a few minutes, but leaves without contacting you, you can use retargeting to make sure they keep seeing your ads.

To get started, read this blog post we wrote about retargeting for real estate agents.
 

Google AdWords

Google AdWords lets you advertise with banner ads, not just boring little text ads. You’ll only pay when someone clicks your ad, usually somewhere between $0.50 and $1.50 per click (or more…it really depends on your campaign settings).

To get started, go to adwords.google.com and create an account. Then when you’re building your campaign, go to your ‘Campaigns’ tab along the top. Then click the ‘Ads’ tab:


 
Then select ‘Image ad’ from the ‘New ad’ button:


 
Then you’ll be able to upload the banner ads you created with Canned Banners. Make sure to upload the banner ad SWF files—these are the animated, interactive files.

In order to make sure your ads are being targeted at the right people, choose keywords that are unique to your area. For example, in San Francisco, you could choose keywords like ‘san francisco real estate,’ ‘san francisco real estate agent,’ or ‘noe valley real estate.’ Or read our blog post on how to target specific cities.
 

Questions?

Got more questions about online real estate advertising? Just email us.