Category: Press Coverage

How to use display ads for B2B marketing and lead gen


 
Had a piece published on BtoB Magazine’s website yesterday. The inspiration came from walking the floor at Salesforce.com’s 2011 Dreamforce conference in San Francisco. We talked to countless marketing automation vendors, and very few had any clue about display advertising. It was all email, email, email (oh, and one vendor touted a tracking solution for newspaper ads…how cutting edge). The whole marketing/salesforce automation industry seemed to be stuck 10-15 years in the past. Virtually no one we spoke with was familiar with “retargeting” (or “remarketing” if that’s your bag), despite the fact that it’s one of the best B2B marketing tools to come along in years.

Apparently, further education is needed.
 

We asked Neil Young, and he didn’t know what retargeting was, either.
 
What makes display advertising so great for B2B marketing? It’s the targeting. Just a few years ago, when you ran display ads, you had no option but to buy relatively broad swaths of ad space on specific websites (or sub-sections thereof). This could get you in the ballpark in terms of audience, but if you bought 100,000 impressions on some trade journal like Plastics & Rubber Weekly, you still didn’t really know who was seeing your ads. Imagine any given viewer and think of all the buckets they could fall into:

  • Existing customer
  • Competitor’s customer, researching alternatives
  • Ready to upgrade
  • Deeply familiar with the ins and outs of your solution
  • First week on the job and looking for answers
  • Rubber fetishist; went to the wrong website
  • And so forth…

Wouldn’t it be awesome to know which bucket each viewer belonged in? However, when you don’t know these details about your viewers, you’re forced to employ lowest-common-denominator ad content filled with cliches and platitudes that everyone ignores (“Results-driven enterprise-class solutions”…generate your own here). The result? No one pays any attention to your ad and no one clicks on it. You’ve wasted your ad dollars, and you might mistakenly blame the medium (display advertising), but it was really the targeting that fell short.

And targeting is extremely important in B2B marketing. The audience for industrial plastic extrusion and thermoforming solutions is quite small when compared to the audience for Ford trucks, but it’s probably worth several billion dollars a year, so there’s a lot at stake.

I don’t claim that display advertising will, by itself, sell complex B2B products and services. No one says that about print ads or email either. But if you can target display ad viewers on an individual level, then the whole web becomes like an inbox. You can show messages to your prospects all day long if you want (actually, this isn’t a good idea; there are lots of targeting and frequency capping techniques available to make sure you’re not overwhelming your audience with ads).

Compelling cheat-sheet:
 

 
More helpful reading on this blog:

 
Some vendors you might want to check out:

 

Time for Self-serve Ad Platforms to Circle the Wagons?


 
Today ADOTAS.com saw fit to let me weigh in on the security and liability implications of Google’s apparent $500 million settlement with the Justice Department.

I doubt the self-serve ad world is going to come crashing down under pressure from government lawsuits, but it should give everyone a reason to ponder the implications of taking money from sleazy advertisers. With money at risk, self-serve ad platforms, and the online advertising world in general, may be a bit more judicious in choosing their clients and passing on the shady ones.

I think overall, a purging of scammy advertisers would be good for online advertising. It would raise the overall image that online advertising has. Despite some people’s privacy concerns, online advertising still has a tremendous amount of untapped potential to efficiently target the right ads and offers to the right people at the right time in the right place, and so on and so forth (as opposed to television, which gushes a never-ending stream of irrelevant, tacky ads no matter what your individual buying habits are).

With a lower proportion of shady ads, you might also see people click on ads more often. Any market economist will tell you, there’s nothing like trust to grease the wheels of commerce, and a lack of trust to bring everything to a screeching halt. If retail banking were like the internet, you could never be very sure whether a bank branch was just a phony facade trying to sell you counterfeit Certificates of Deposit. But it’s not. Why? Because of strict government regulation and the threat of punishment if banks engage in criminal behavior.

I’m indifferent to the particular case against Google…I have no idea whether Google did anything wrong. But if government oversight makes it easier for my company to make a legitimate buck on the web, then I’m all for it.

Anyway, go and read the column here.
 

Shopify app featured on BizReport.com


 
April 29, 2011—Canned Banners rolls out self-serve, ecomm option

“Etailers within Shopify’s platform have one more option when it comes to advertising: flash banner ads. This week, Canned Banners rolled out a new banner creation platform, which is self-serve, for the site.”
Visit BizReport.com to read more.
 

The Sad State of Self-serve Advertising


 
I had a new editorial published today on Adotas.com. It’s a somewhat sarcastic look at the limited self-serve options that are available to small businesses if they want to break out of little Google text ads and start using banner ads that actually show their products in living color.

It was a struggle keeping the editorial down to about 900 words, so I’ll elaborate a bit further.

In the article, I suggest a few reasons that it’s challenging to offer self-serve banner advertising to SMBs:

  1. They have low budgets, which reduces the amount of potential profit for ad networks, publishers, and everyone else in the ad stack.
  2. It’s hard for SMBs to create display ads (that’s where Canned Banners comes in).
  3. Flash ads are often problematic, so it’s near impossible for ad networks to deal with bugs from thousands upon thousands of SMB banner ads.

Here are some other reasons (related to the three above) that I think there isn’t more going on in the realm of SMB self-serve advertising:

  • Venture/angel funding—A large portion of ad networks and solution providers are venture-backed. This implies that their investors will want them to follow a business model that will earn a sufficient return on invested capital. Generating such returns is tough in the high-volume / low-margin SMB market, so these venture-backed firms tend to chase the big money: agencies, brand advertisers, and such. Does this mean that you can’t make a profit in the SMB world? Of course not. Think of the untold billions that Google has raked in from mom-and-pops running text-based search campaigns. But until the “big money” dries up, don’t expect too many venture-backed firms to start chasing after the little guy’s wallet.
     
  • An inefficient market for ad inventory—Why is it that anyone with a few dollars in the bank can go online and within a few minutes buy 0.22 shares of Google stock? That’s because the market for buying and selling stocks is highly efficient and liquid. Trades are automated, prices are publicly available and updated in real time, and deals happen in fractions of a second. This is not true of the market for banner ad space. If you want your ads to be seen by the right people in the right places at the right times, don’t be surprised if you end up having to run a dozen separate campaigns on different platforms. More and more ad inventory is being bought and sold in spot markets, but a lot of it is still bought and sold very inefficiently, where you have to fill out sales inquiry forms, pick up the phone and talk to someone, or meet minimum budget requirements. And the inventory that’s bought and sold on spot markets isn’t necessarily accessible to SMBs. And what is accessible may be remnant inventory or other low-quality crap.
     
  • The ad industry is too tech-happy—There seems to be a fairly dominant segment in the industry that thinks that math, technology, and data will finally “solve” advertising once and for all (Why does it work? How does it work? How can I get people interested in my products? Such questions have been pondered for eons…). Naturally math, data, and technology are a huge piece of online advertising innovation, but this over-emphasis strikes me as quixotic and naïve…sort of a search for the “Philosopher’s Stone” of online advertising that will enable those who unlock it to direct the wills of powerless consumers. What does this have to do with SMBs? Well, in order to develop effective, usable solutions for SMBs, you have to think like them. And SMBs don’t give a rat’s ass about “audience buying,” “data mining,” or “creative optimization.” SMBs just want something that’s easy, affordable, and effective. Whether it’s achieved with supercomputers or windshield flyers doesn’t really matter. But until the online ad industry starts talking to SMBs in a language they understand, banner advertising is going to remain an out-of-reach, complex-seeming ad strategy, which it isn’t.

 

Ye Olde Beta Exit Covered by AdExchanger.com


 
Our exit from beta got picked up by AdExchanger.com this morning.

And in case you’ve been busy and haven’t gotten around to it yet, you should check out the results of AdExchanger’s amusing “meta-retargeting” campaign which ran in December.
 

End o’ beta featured on Adotas.com


 
January 18, 2011—Canned Banners Cuts Out The Display Middle Men

“Today, a young startup named Canned Banners left beta. They launched in January of 2010 and provide a fast and easy online display ad creation tool for small and medium sized businesses (SMBs).” visit Adotas.com to read more
 

Banner ad sharing featured on AdOps Online


 
September 22, 2010—Self-serve Ad Creation Platform Canned Banners Debuts Free Ad Sharing Feature

“Enhancement allows advertisers and ad sales reps to create and share Flash banner ads online.” visit AdOps Online to read more
 

Banner ad sharing featured on BizReport.com


 
September 17, 2010—Canned Banners offers banner solution

“Prospecting for new clients and sales leads can be cumbersome endeavor for sales staff. A new solution from Canned Banners may make it a bit simpler.” visit BizReport.com to read more
 

Banner ad sharing featured on Adotas.com


 
September 15, 2010—Free to Share Your Canned Banners

“If a picture is worth a thousand words, how many words does that make a Flash-based banner ad worth? And is it enough to convince a client to dive in into a mound of impressions?” visit Adotas.com to read more
 

Passing the Creative Baton to Clients


 
Had another column published on adotas.com yesterday. This one’s kind of aspirational, mostly food for thought. Since agency staff expend so much time and energy on that last bit of the creative process (the bit where the client wastes everyone’s time making lots of small creative changes that will have NO measurable impact on campaign effectiveness), wouldn’t it be great if some of that tedious hand-holding could be offloaded onto software? I think everyone would be happier. Clients would get their stuff faster and agency people would have more time to focus on adding real value.

This kind of efficiency is what Canned Banners offers, albeit on a smaller scale. We provide high-quality creative ideas in the form of banner ad templates and then we let our customers apply the finishing touches with their own text, images, and logo. We also add another creative spark with our “wildcard” options that are different for every banner.

Anyhoo, this is the column:

June 30, 2010—Passing the Creative Baton to Clients
“If you’re on the agency side, it’s not your imagination; client attention spans really have shrunk to such minuscule proportions that they can now be measured only by subatomic particle research equipment.” visit adotas.com to read more